View Jira Issue

View detailed information about a Jira issue.

When to Use

• User asks to view/show/display a specific issue
• User mentions an issue key (e.g., SRVKP-1234)
• Need to see issue details, comments, or status
• Want to understand issue context before taking action

Steps

1. Identify the issue key from the user’s request or ask if not provided
2. Fetch issue details using jira issue view
3. Present relevant information clearly
4. Offer follow-up actions based on context

Commands

Basic View

jira issue view ISSUE-KEY

View with Comments

jira issue view ISSUE-KEY --comments 10

Plain Text View (for processing)

jira issue view ISSUE-KEY --plain

View with Full Details

jira issue view ISSUE-KEY --no-truncate

Information Displayed

Standard issue view includes:

• Issue key and summary: The identifier and title
• Type and priority: Bug/Task/Story and importance level
• Status: Current workflow state
• Assignee: Who’s working on it
• Reporter: Who created it
• Created/Updated dates: Timeline information
• Description: Full issue description
• Labels and components: Categorization
• Comments: Recent discussion (use –comments for more)
• Links: Related issues, epics, sprints

Follow-up Actions

After viewing an issue, ask the user if they want to:

• Update status: Move to different workflow state
• Add comment: Contribute to discussion
• Assign: Change assignee
• Create TODO: Add to personal task list
• View related issues: Check linked issues or epic

Examples

Example 1: View Specific Issue

User: “Show me SRVKP-7327”

Action:

jira issue view SRVKP-7327

Follow-up: “Would you like to add a comment, update the status, or create a note about this issue?”

Example 2: View with Context

User: “What’s the status of the affinity assistant bug?”

Action:

1. Search for issue if key not known: jira issue list --jql "text ~ 'affinity assistant' AND type = Bug"
2. View the issue: jira issue view SRVKP-7327
3. Highlight the current status and key information

Example 3: Quick Summary

User: “Give me a quick summary of SRVKP-1234”

Action:

jira issue view SRVKP-1234 --plain

Then extract and present:

• Current status
• Assignee
• Priority
• Brief description
• Last update date

Tips

• Use –plain when you need to extract specific fields
• Check comments for recent updates and discussion
• Look at labels to understand categorization
• Note the assignee to know who to contact
• Check linked issues for related work
• Review sprint/epic to understand broader context

Integration with Other Skills

• TODOs: Add a TODO if action is needed
• Email: Draft email to assignee if needed