flake-update-20260201

Add Comment to Jira Issue

Add comments, updates, or discussion to Jira issues.

When to Use

  • User wants to add a comment to an issue
  • Need to provide update or status
  • Responding to question in issue
  • Documenting progress or findings
  • Communicating with team on issue

Steps

  1. Identify the issue to comment on
  2. Prepare the comment text
  3. Add the comment using jira command
  4. Confirm addition
  5. Offer to view the updated issue

Commands

Interactive Comment

jira issue comment add ISSUE-KEY

Opens editor for multi-line comment

Inline Comment

jira issue comment add ISSUE-KEY "Comment text here"

Comment from File

jira issue comment add ISSUE-KEY --from-file comment.txt

View Comments

jira issue view ISSUE-KEY --comments 10

Comment with Mention

jira issue comment add ISSUE-KEY "[~vdemeester] Can you take a look at this?"

Comment Formatting

Mention User

[~username] or [@username]

SRVKP-1234 (auto-linked)

Code Block

{code:bash}
kubectl get pods
{code}

Quote

{quote}
Original text here
{quote}

Bold/Italic

*bold text*
_italic text_

Lists

* Item 1
* Item 2
** Sub-item 2a

[Link text|https://example.com]

Examples

Example 1: Quick Update

User: “Comment on SRVKP-7327 that I’m investigating this”

Action:

jira issue comment add SRVKP-7327 "Investigating this issue. Will provide update by EOD."

Response: “Added comment. Would you like to change the status to In Progress?”

Example 2: Provide Solution

User: “Add comment with the workaround for SRVKP-1234”

Action:

jira issue comment add SRVKP-1234 "$(cat <<'EOF'
*Workaround Found*

Set the following SCC to the default service account:

{code:bash}
oc adm policy add-scc-to-user anyuid system:serviceaccount:default:default
{code}

This allows the affinity assistant pod to be created successfully.
EOF
)"

Example 3: Tag Team Member

User: “Ask Vincent to review SRVKP-5678”

Action:

jira issue comment add SRVKP-5678 "[~vdemeester] Could you review this when you have time? Thanks!"

Example 4: Progress Update

User: “Comment that I’ve finished the implementation”

Action:

jira issue comment add ISSUE-KEY "Implementation completed. Ready for code review.

Changes:
* Added feature X
* Updated tests
* Updated documentation

PR: https://github.com/org/repo/pull/123"

Common Comment Patterns

Status Update

jira issue comment add ISSUE-KEY "Working on this. Currently investigating the root cause."

Blocker Notification

jira issue comment add ISSUE-KEY "Blocked by SRVKP-9999. Cannot proceed until that's resolved."

Request for Information

jira issue comment add ISSUE-KEY "[~reporter] Can you provide more details about how to reproduce this?"

Resolution Summary

jira issue comment add ISSUE-KEY "Fixed in PR #123. The issue was caused by X. Solution implemented: Y."

Testing Results

jira issue comment add ISSUE-KEY "Tested on environment X. All scenarios passed. Ready for QE review."

Multi-line Comments

For longer comments, use heredoc:

jira issue comment add ISSUE-KEY "$(cat <<'EOF'
# Investigation Summary

## Root Cause
The issue occurs because...

## Proposed Fix
We should...

## Testing Plan
1. Test scenario A
2. Test scenario B
3. Verify no regression

## Timeline
- Implementation: 2 days
- Testing: 1 day
- Review: 1 day
EOF
)"

Comment Best Practices

1. Be Clear and Concise

  • State the purpose upfront
  • Use formatting for readability
  • Break up long text into sections

2. Provide Context

  • Reference related issues
  • Link to PRs, commits, docs
  • Include relevant code snippets

3. Tag Appropriately

  • Mention users who need to see it
  • Use @username or [~username]
  • Don’t over-notify

4. Use Formatting

  • Code blocks for code
  • Lists for steps or items
  • Bold for important points
  • Links for references

5. Keep Professional

  • Focus on facts and solutions
  • Be constructive in feedback
  • Use neutral tone

Viewing Comments

View All Comments

jira issue view ISSUE-KEY --comments 100

View Recent Comments

jira issue view ISSUE-KEY --comments 5

Plain Text Comments

jira issue view ISSUE-KEY --comments 10 --plain

Comment Templates

Investigation Update

*Investigation Update*

Status: In Progress
Findings:
* Finding 1
* Finding 2

Next Steps:
* Step 1
* Step 2

ETA: [date]

Fix Applied

*Fix Applied*

Changes: [PR link or commit]
Testing: Passed local tests
Deployment: Ready for QE

Resolves: [describe how it fixes the issue]

Needs Information

*Additional Information Needed*

To proceed, we need:
1. [Item 1]
2. [Item 2]

[~reporter] Could you provide these details?

Blocked

*Issue Blocked*

Blocked by: SRVKP-XXXX
Reason: [explain dependency]
Workaround: [if available]

Can we prioritize the blocker?

Follow-up Actions

After commenting:

  • Change status: If comment indicates progress
  • Update labels: Add relevant tags
  • Notify team: Send email if urgent
  • Link issues: Connect related work
  • Log work: Track time spent

Tips

  • Use templates: Save common comment patterns
  • Format code: Always use code blocks
  • Link everything: PRs, commits, docs
  • Be timely: Comment when you make progress
  • Document decisions: Explain why, not just what
  • Use mentions sparingly: Notify only relevant people
  • Edit if needed: Fix mistakes or add clarification

Integration

  • Notes Skill: Copy comment content to notes
  • Email Skill: Send comment summary to stakeholders
  • Git: Reference issue in commits with similar message